B2B : FAQ
Welcome to the Beauty & Spa Uniforms NZ B2B FAQ page! We're thrilled to offer B2B portal solutions for our customers, so they can conveniently order their uniforms 24/7, check the status of their orders, and track their packages.
Here are the main features:
- Order 24/7
- Each Company has their own individual B2B portal, designed for them
- Each portal shows only the products you order to prevent confusion
- Multiple staff members can be given access to a company B2B portal
- Each team member has their own login for clarity and tracking
- You can add notes and purchase order numbers at checkout
- You can view the status of your order from processing to shipped
- You can track your package when it's with the courier
- You have direct access to support tools, like sizing charts, care of the uniforms and how to deal with returns and exchanges
COMMON B2B QUESTIONS
What is B2B?B2B stands for business-to-business. It refers to transactions that take place between businesses rather than between businesses and consumers.
How do I apply for a B2B?To apply for a B2B account, you need to contact us directly (email form below). If you are a new customer you will have to fill out an application form and provide some additional information to verify your business credentials. Our Beauty & Spa Uniforms NZ Team Members are happy to chat and find a solution.
Can I apply for a B2B account if I'm not a business?Generally, B2B accounts are for businesses ordering the same products on a regular basis. If you think your situation would suit a B2B set up, then it's best to contact our team members and have a chat.
How long does it take to get approved for a B2B account?B2B portals are unique to each company, which means that the account setup process can vary. While setting up your B2B account is quick and easy, it does take some time to customize your portal and ensure that all the correct information and products are available for you to order. It's important to note that we'll also need to create accounts for any additional team members in your company who will be placing orders on the portal. But don't worry, we'll make sure the setup process is a breeze and our team will be there to help you every step of the way. So sit back, relax, and let us take care of the technicalities.
Do I need to pay extra to have a B2B account?Nope. Nada. Nothing extra. A B2B portal account just means you get an easy way to help streamline your purchasing process, and the ability to order whenever you like.
Get in touch
B2B TeamFeel free to contact us. We're happy to chat.
Ph+64 9 889 0245